Terms Of Use

Welcome to our site. The website www.suenos.gr is the online store for the exhibition and sale of products via the Internet (hereinafter referred to as the online store or website) created and operated by the sole proprietorship under the name "BARMAKELI ELPIDA DIONYSIA TOU EFSTREIOU and in Ilion, Attica, on Filoktitou Street no. 102 PC 13122 with VAT 163589680 DOY AGION ANARGYRON, GEMI 148273403000,e-mail address info@suenos.com and telephone line of the online store 6982914282 (hereinafter referred to as BUSINESS).
The following terms and conditions (hereinafter the "Terms") which are considered and are all essential, are in accordance with applicable law and will apply to the use of the online store. Please read these Terms, the Cookies Policy and the Privacy Policy carefully before you start using this website.Any user who enters and trades or uses the services of the website (hereinafter referred to as "visitor" and / or "user" or "customer" depending on whether it is limited to visiting the store or placing an order to purchase products) is considered to consent and unreservedly accepts the Data Protection Terms and Policies as set forth herein, without exception. If a user does not agree with these terms, then he must at his own risk refrain from visiting, using the website as well as from any transaction or use of the services of the online store.


The COMPANY reserves the right to freely modify or revise the Terms of use and transactions from the online store, whenever it deems necessary, and undertakes the obligation to inform consumers of any change, through the page of this online store.
It is clarified that for each consumer will apply the Terms that were in force at the time he browsed the site or placed his order through it. The information or personal information provided is subject to processing under the Data Protection Policies. By using this website, the user agrees to the processing of such information and data and declares that all information and data provided is true and accurate.
Contracts through the online store are drawn up in the Greek language and exclusively with adults, and persons who have legal capacity. In the event that a minor or a person deprived of legal capacity, voluntarily uses the services of the site, the company is not responsible.


Information and products provided
The COMPANY is committed to the accuracy, truthfulness and completeness of the information provided in the online store, in terms of its identity, as well as the transactions provided through the website. The COMPANY is not responsible and is not bound, in the context of good faith, by any technical, typographical or other errors or irregularities made by mistake / inadvertence during the common experience and is entitled to correct / restore them whenever it realizes their existence.


Limitation of Liability
The COMPANY in the context of its transactions from the online store is not responsible and is not obliged to compensate for any damage or loss arising from the cancellation of orders, non-execution or delay in their execution, for any reason. It does not guarantee the availability of the items displayed in the online store, but informs based on the observed data about the availability or not of the interested customer and undertakes in case of change of this information, to inform the customers in time about the unavailability and in this case bears no further responsibility. The online store provides the content (eg information, names, photos, illustrations), items and services available through the website "exactly as they are". In no case is the COMPANY liable or criminally liable for any damage (positive, special or negative, which indicatively and not restrictively, divisively and / or cumulatively consists in loss of profits, data, lost profits, monetary satisfaction, etc.) any visitor to the online store or a third party for a reason related to the operation or not and / or use of the website and / or inability to provide services and / or items and / or information available from him and / or any unauthorized interference by third parties with items and / or services and / or information available through it.


Intellectual property rights
All content of the online store, such as indications, programs, information, data, insignia, badges, photos, graphics, designs and generally all digital files and services of the online store, which have been introduced on the internet, are the intellectual property of the COMPANY and are protected by the provisions of national law, European law and international conventions or intellectual property of third parties for which the COMPANY has been licensed for its own exclusive needs and for the operation of the online store. Therefore, none of them can be sold, copied, reproduced, modified, transmitted, republished or even distributed, in whole or in part, in any way or by any means. The use of this content in any way or means for commercial or other purposes is permitted only with the prior written consent of the COMPANY or any other copyright holder. The names, images, logos and insignia that are listed and describe the online store with the trademark www.suenos.gr or the products or services of the COMPANY or third parties, are assets of the COMPANY or third parties respectively, protected by relevant trademark laws. Their use in the online store does not in any case provide a license or right of use by third parties.


User responsibility
The user / customer agrees and undertakes to use the services, information and data of the online store as provided by law and based on the rules of good faith and transactional ethics.
In particular, by using the website or by placing an order, the user / customer undertakes: 
• Do not make false orders or orders that are fraudulently submitted without the purpose of fulfilling them. In such a case, the COMPANY has the right to cancel them and to inform the competent authorities of any further damage.
• To provide accurately his e-mail address (e-mail) and all his contact details. THE COMPANY may use this information to contact you if necessary (see the Data Protection Policy).

If all the necessary information is not provided, the order can not be forwarded.
By submitting an order through the website, the customer guarantees that he has completed the 18th year of his age and has legal capacity, ie he can conclude binding contracts in his name.


Limited license
The Website, under the Terms set forth herein and all applicable laws and regulations, grants to the visitor and / or the user / customer a non-exclusive, non-transferable, personal, limited right of access, use and presentation of this website and the contents of the data of. 
This license does not constitute a transfer of title to the Website and its components and is subject to the following restrictions: rights and (2) the user / customer can not modify the website and its data in any way.


The user / customer can place his order either as a simple visitor of the website, or as a registered user. To place an order, he has the opportunity to submit through the special form in the online store ("order basket") the order in which he receives the items he wishes to procure. The amounts listed on the website for each product include VAT. corresponding. Shipping and transportation costs are not included. The COMPANY is not responsible for anything that happens beyond what can be controlled, ie it is not responsible for loss, delayed orders or interruption of telephone, electricity, software or other systems.
Issuance of receipt / invoice
The COMPANY is obliged to issue a retail sales receipt or invoice based on information that the customer will provide for each purchase.


Order Confirmation
After receiving the order and confirming its receipt, if the COMPANY ascertains the availability of the item and the correctness of the order and the absence of any errors in the online store regarding the pricing of items, their characteristics, etc. by e-mail or sms will confirm the acceptance of the order, its content and the preparation of the sale, in which case only then the sale is considered completed and generates claims on both sides. In any case, the COMPANY will inform the customer about any charges for transportation costs. The COMPANY is not obliged in any case, based on the principle of good faith and the habits of transactions, to accept an order and enter into a sale of products or services, which appear in the online store, due to a typographical or computer error, at a wrong price. applicable on the basis of its pricing policy for that period. If in order such an error in the price is found only in a part of the ordered items, then the order is normally valid only for the other items and is considered not made for the items in which an error was found, unless the items in the order are relevant. , will be used as a whole and are of a follow-up nature to each other and the customer declares that the partial fulfillment of the order does not serve his needs or interests, in which case the COMPANY must cancel the entire order. No additional charge on the order is borne by the customer without his explicit consent.
The sending of the order for approval to the COMPANY is a statement of acceptance and consent for all charges charged in the order.
The customer also has the opportunity to be informed about the progress of the order, either by phone or by sending an e-mail (e-mail).


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