Privacy Policy

Introduction

THE COMPANY created this website with the sole purpose of serving its customers. Our website is simple and user-friendly, and is designed to meet the specific needs of each user. In our effort to achieve your best service, you will need to provide us with specific information regarding the processing of your order and which is guarded by us.

 

This Privacy Statement and the attached terms and conditions of use of this website describe the method of collecting data from the website, the use of this data by us and the terms and conditions of use of this website. This Privacy Statement refers exclusively to your personal data, which you provide to us during your orders on this website.

 

Links to other business websites

The site may contain links to other business websites. We are not responsible for the data protection measures for external websites that you may access through these links. Please be informed about the protection of your data on these external websites

 

THE COMPANY in compliance with the current legal framework and in particular with the General Regulation of Personal Data Protection 679/2016 Ε.Ε. and Law 4624/2019, has taken all the necessary actions, applying the appropriate technical and organizational measures for the legal maintenance, processing and secure storage of personal data file committed to ensure and protect in every way the processing of your personal data from loss or leakage, alteration, transmission or in any other way their improper processing.

 

Responsible for the processing of your personal data collected through our online store is Ms. Elpida-Dionysia Barmakeli of Efstratios, resident of Ilion, Attica, at 102 Filoktitou Street. 13122 with VAT EL163589680 D.Ο.Υ. Agioi Anargyroi

 

General

The information provided voluntarily by the users of the website, is used by us, in order for its users to have direct and substantial communication with the online store, to be provided with answers to specific questions they ask and finally to be served and to execute their orders. . The information collected by our company through the website is intended to measure its traffic number, to determine the requirements of customers for more products and to facilitate transactions with the company. The company does not distribute to any other organization or partner that is not affiliated with this email address, or any other information concerning its users and customers.

 

Collection of information

We have designed our website so that its users can visit it without having to reveal their identity unless they wish. The visitors of our website are requested to provide us with personal data only in case they want to order a product (s), to register on our website and / or to send us an e-mail.

 

The website collects four types of information about users: (1) information that the user gives us when registering as a customer, (2) information that the user gives us in order to execute his order, (3) information that the user gives us when he subscribes to the newsletter of our online store (newsletter), (4) information that the user gives us when connecting via another online platform (Facebook, Instagram, Pinterest). This information may include:

• Personal information such as name, address, e-mail address, telephone number and other contact information.

• Account information, such as usernames and other identifiers or credentials used to access our online services.

• Device information

• IP address and data Cookies

 

Information processing

a. Basic editing

The user / customer has the option to choose 2 ways in order to complete an online order and declare his personal data:

1. As a visitor: In this case the personal data of the visitor / customer will be kept in the files of the COMPANY until the completion and delivery of his specific order, with the exception of only the transaction data for tax purposes and their processing will concern exclusively and only the execution of the contract of sale.
2. As a registered user of the online store: In this case the customer / user has created a user account in our online store and his personal data will be stored in the company files until he requests their deletion. The user / customer can change or correct their data at any time by logging in to their account on the website (with their username and password).

The use of a credit card, for the debit of which legal documents of identification of a legal holder are required, is guaranteed in each case.

The use of a credit card, for the debit of which legal documents of identification of a legal holder are required, is guaranteed in each case.

 

The purpose of the basic data processing is the execution of the contract and the completion of the specific order, the communication with the user / customer and the sending of informational messages regarding the stages of the processing of the order, the provision of clarifications related to the order and its delivery. order at the user / customer's choice. The visitor / registered user is informed that the provision of the above mandatory personal data as well as the details of his transactions are necessary and constitute a prerequisite for the correct execution of the order contract and delivery of products and services. For this reason the consent of the user-client is not required for this specific processing.

 

Each customer-user who uses the website is informed that his personal data regarding the receipt, execution and delivery of an order will be processed for the purpose of serving users / customers by both our competent employees and third party recipients and / or performing the processing on its behalf in the context of the execution of an order. These third parties are transport companies and internet service providers with which the COMPANY cooperates.

 

No other processing or transmission of user / customer data will be done by the COMPANY and its online store except for the processing under item b. below for which the COMPANY has obtained the prior consent of the user-customers or if required by law or a competent supervisory or judicial authority.

 

b. Editing that requires consent

In order to send to the registered user / client commercial informative and promotional messages from the registered user / client must have previously given his explicit consent. The purpose for this processing of the data of the registered user / customer is to send commercial promotional messages of the website to the registered user / customer, to provide special offers and discounts of the online store, to make new or alternative products. You may revoke this consent at any time and do not receive such communications.

 

Any documentation and document certifying and stating the identity of the customer remains strictly confidential and is checked only by the data controller of the company. The submission of your personal data by you means that you consent to this data being used by the employees of the company for the reasons mentioned above. The company requires its employees and the maintainers of its website to provide its users / customers with the level of security mentioned in this Privacy Statement. In no other case can the company share your personal information with others without your prior consent, unless this is required through legal channels (such as in the case of a court decision).

 

Cookies

This website uses cookies to collect information. Cookies are small data files, which are placed on the user / client's computer or other devices (smartphones, tablets) while browsing the website, allowing the website to operate smoothly and without technical anomalies, to collect multiple user options, identify frequent users, facilitate their access to it, and collect data to improve the content of the website. They are also used to customize the products and services offered and advertised to the user, both on the website and on social media. Activation of cookies requires the consent of the user.

Data subject rights

Each registered user / customer, as a data subject, can exercise his rights at any time, as provided for in the General Regulation of Personal Data Protection 679/2016 Ε.Ε. and in particular Articles 12 to 23 thereof and national law and in particular:

 

  • Right of access:: You have the right to be aware of and verify the legality of the processing. You have the right to access the data and receive additional information about their processing.

  • Right to correct: You have the right to correct, update or modify your personal data.

  • Right to delete: You have the right to request the deletion of your personal data when it is processed based on your consent or in order to protect your legal interests. In all other cases (obligation to process personal data imposed by law), this right is subject to certain restrictions or does not exist depending on the case.

  • Right to restrict processing: You have the right to request a restriction on the processing of your personal data in the following cases: (a) when you dispute the accuracy of your personal data and until it is verified; restricting their use, (c) when personal data is not needed for processing purposes, however it is necessary for you to establish, exercise, support legal claims.

  • Right to object to the processing: You have the right to object at any time to the processing of your personal data in cases where, as described above, it is necessary for the purposes of a legitimate interest.

  • Right to portability: You have the right to receive your personal data free of charge in a form that allows you to access, use and process it using commonly used processing methods. You also have the right to request, if technically feasible, that your data be transferred directly to another controller. This right exists for the data you have provided and their processing is carried out by automated means based on your consent or in execution of a relevant contract.

 

In case of exercise of one of the above mentioned rights of the registered user / customer, the COMPANY will take every possible measure to satisfy the request within (1) one month from its submission. In this case, the registered user / customer is informed that the minimum necessary from his personal data will be kept, in order to safeguard the legal interests of the company.

 

In any case, each user / customer has the right to apply to the competent Authority for the Protection of Personal Data (APDPX, www.dpa.gr) and / or to file a lawsuit.

 

DATA STORAGE TIME

The data of the user / customer will be maintained and processed by the COMPANY until the completion of his specific order.

The data of the registered user / client will be retained and processed until the user / client requests the deletion of his account or, for any processing of his data based on his consent, until he declares the withdrawal of his consent for the purposes of providing the BUSINESS services. Nevertheless, some necessary personal data concerning its business relationship with the COMPANY as well as the information, consent and withdrawal of the member's consent for the processing of his data will remain as information for the user / customer to ensure the legitimacy of the processing. of his data from the COMPANY and the safeguarding of the legal claims of the parties.

Personal data is also kept for as long as required by tax legislation.

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